![]() the customer service agent could not explain it as there is no visual or verbal connection to show some one with sharing screens.Īlso what was annoying was that when you down load the app, it does not give you a choice on which email to use. That the browser is far easier to use, then the app, one can not over see in the app. it connects you pretty quick with customer service. it is nearly as good quality as microsoft chat. the bot is not a bot that does not understand what you are saying. ![]() it is also easy access to chat to some one. Comments: After I discovered that there was a difference between the app and browser.
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